We would like to sincerely thank you both, Raffaela and Rick,
for the amazing result Kuranda Property Office achieved for our family:
Selling our property for a price that surpassed our expectations –
Well, above other agents valuations,
above the sales price achieved on the neighbouring property
as well as above other recent sales.
We believe that your commitment and dedication to us all, as clients,
was “Above and Beyond”.
Communication from you was exceptional, at all times.
From the outset we had confidence, we were in the right hands,
and have no hesitation in recommending KPO to others
who value professionalism, honesty and integrity.
Thank you! – Damian Pinna & Family
Previous Owner Of – Lot 61 GANYAN DRIVE, SPEEWAH
I originally contacted Rick & Raffaela over a different property
that proved to be unsuitable for my requirements.
Being the true professionals that Rick & Raffaela are,
they listened to my needs, my dreams and expectations
and very quickly found an ideal property
that ticked all of the boxes and more!
They took all of the time that I needed
to show me the property in great detail
including the walking all property boundaries
and showing me some of its great features.
Any questions that I had were very quickly answered
even if the information was not to hand.
I have purchased many properties in the past
and looked at countless others.
It was a great find to find two agents
that are so dedicated to share their time
and match buyer and seller with the right property!
It was a thoroughly good, genuine experience from start to finish.
Even after settlement Rick & Raffaela were still there ensuring
that every detail was attended to,
even tracking down a missed key for me.
Thank you both very much!
“The joy of seeing the
‘UNDER CONTRACT’ & ‘SOLD’ signs
on my property is euphoric –
After 5 years of having my property on and off the market
with several other major agents.
A difficult property to market and ultimately sell
but Rick and Raffaela sold it within 4 months
with no pressure on me and heaps of support
I’m delighted with the outcome
and could not have expected better;
best of all, carried out with honesty, integrity and diligence
as well as with absolute commitment to me and my property.”
Beverly Marshall, Previous Owner Of 8 SANCTUARY CLOSE, SPEEWAH
“We dealt with Raffaela within her previous Real Estate endeavours
and found her to be the most approachable, friendly, enthusiastic agent we have ever met.
We were putting our rainforest property on the market
and previous agents were unwilling to venture past the house
but Raffaela kicked off her wedges and put on her gumboots
and off she went to discover the best selling point of our land.
Raffaela is unstoppable and went above and beyond our expectations
and sold our property for more than anyone expected,
always dealing with each and every potential customer with kindness, style and grace.
Raffaela is a pleasure to do business with.”
Lisa and Craig Coss, Kuranda, QLD
“Wow! What a breath of fresh air to the real estate industry are Raffaela and Rick from KPO Real Estate.
I was an interstate vendor living more than 2000km away from a property I wanted to sell in Speewah.
I rang the usual Big Name Agents in the area
and was left feeling decidedly uneasy
as I got the feeling they were just peeing in my pocket –
telling me whatever I needed to hear just to get me to sign up the listing to them.
Then a friend advised me to try Raffaela.
After a 10 minute conversation with her I knew I could trust her for the job
and what a great job she and Rick did!
Her communication was outstanding,
plenty of texts and phone calls as things happened
and sometimes up until 2 am writing emails giving feedback on inspections etc
and always completely honest with me.
They had a contract for me in about two weeks
and the property settled 30 days later.
I couldn’t have hoped for better!
Rick is a walking encyclopaedia of the area
and was fantastic sorting out any hiccups that occurred
and quickly finding solutions that suited both the buyer and myself.
Raffaela and Rick are very pleasant and easy to deal with people.
If you have a property to sell in that area
I can quite happily highly recommend them to take care of it for you.
I’m sure glad I did!”
Phil Beard, NSW – Previous Owner Of 32 SCENIC DRIVE, SPEEWAH.
“We dealt with Raffaela before she opened up her own agency
and from the first phone call until the very day we moved into our new home,
she was wonderful!
She always responds quickly to E-mail, phone calls. etc.
Raffaela has made the experience of buying our new home as stress free as possible!
Based on our experience in regards to her excellent services from a buyer’s point of view,
we then decided to list our previous home with her ourselves.
It is rare these days to find an honest Real Estate agent.
Raffaela doesn’t tell you what you want to hear,
she tells you what you need to hear,
so you can be confident that there are no bad surprises.
In brief, Raffaela is an honest, friendly, reliable and very efficient agent
and we have no hesitation in highly recommending her services!
Cate Lohues & Phil Cockram, Speewah
“I have dealt with Raffaela within her previous Real Estate endeavours
when I put my property up for sale with her as agent.
She was recommended to me by a friend
and I was very pleased with how she handled the sale and with the final result.
The property finally sold well above the average price for similar properties in the region.
At all times throughout the sale,
Raffaela was very approachable and helpful on any questions that I had.
I am very pleased with her help with my property
and would not hesitate to have her as agent again
or to recommend her to any of my friends and family.”
Robert Virginie, Koah
“We dealt with Raffaela within her previous real estate endeavours
and found her to be upfront with all the information we required when selling our property.
Raffaela kept in touch with us the entire time we listed our property with her,
through notifying us when any interested vendors wished to look over the property
and sealed the deal in a timely and business like manner.”
R.F. & V. M. Veivers, 56 Hoey Road, Speewah, 4881
“During the time that Raffaela was our Real Estate agent,
she constantly demonstrated excellent skills
that were essential for successfully selling our property.
She always kept us up to date with frequent communication
and she listened to us attentively.
Raffaela has a friendly and personable nature with an unfailing positive attitude,
thus I found her very easy to deal with.
Nothing was too much trouble for her throughout the whole process.
I can honestly say that she went above and beyond her duty.
I would have no hesitation in engaging Raffaela again as our agent for any future real estate needs.”
Tracey Wells, Speewah
“Thank you so, so much of you for being so generous
with your time and your properties/contacts.
I had a great time of Sunday,
it was a big day, thanks.
I sincerely hope we will be able
to buy one of the properties you have on your listings.
You are ethical real estate agents,
which I did not think existed.
Michael Brand, Perth
“My partner and I recently had the pleasure
of purchasing 32 Scenic Drive
through Rick and Raffaela at KURANDA PROPERTY OFFICE.
The entire process
from initial inspection, negotiation, transaction
and after sales tips and information was a pleasure,
thanks to their professionalism and friendliness.
I have absolutely no hesitation in recommending them
for anyone’s real estate needs.”
Peter Fitzallen, New Owner Of 32 SCENIC DRIVE, SPEEWAH
We were very lucky to have Raffaela and Rick
of KURANDA PROPERTY OFFICE as our Agents.
They provided an outstanding service
to maximize the price
and find the right buyer.
We recommend Raffaela and Rick
to anyone selling or buying in the Kuranda/Speewah area
due to their exceptional experience,
Erica & Peter, Cairns.
“We recently purchased our dream property in Speewah
with the assistance of Rick and Raffaela
from Kuranda Property Office.
We were provided expert knowledge of the local area,
by passionate, reliable agents.
Rick and Raffaela not only made the process stress free,
but also went above & beyond
to support & guide us
throughout the entire purchasing process.
Thanks to Kuranda Property Office,
our experience was truly memorable. ”
Cate & Jacques, Speewah,